Looking After Our Communities

We recognize we’re in the midst of uncertain times right now - times that call for extra flexibility, special value and an absolute assurance that your health and safety is being closely looked after. With these new options available to you, we hope you'll be able to vacation with confidence.

Your Safety

Flexibility For You

Your Safety

Enhanced Health & Safety Measures

With close guidance from Norwegian Cruise Line’s SailSAFE program in tandem with the unique nature of our events, the following is an outline of health and safety protocols in place for our upcoming festivals through March 31, 2022:

VACCINATIONS:  All guests, crew, and artists must be fully vaccinated at least 14 days prior to embarking on the ship.

TESTING REQUIREMENTS: All guests, crew and artists will be required to take a COVID-19 antigen test at the Port of Miami, administered and paid for by the cruise line, prior to boarding and must receive a negative result to sail.

MASKS: Masks are currently required for all guests and crew by Norwegian Cruise Line through January 31, 2022, in the Port of Miami terminal and on board while indoors, except when actively eating or drinking, seated at a table in a dining setting, or when in their stateroom. Masks are strongly encouraged outdoors when social distancing is not possible. This policy is in place for all sailings through January 31, 2022 but it is not yet known what the mask policy will be for each Sixthman event. Booked guests will be notified directly prior to their sailing. 


The above policies apply to Sixthman events through March 31, 2022. We expect new protocols to continue changing and the planning for your event will continue evolving right alongside them. Please note that as of 1/18/2022 some of these policies differ from Norwegian Cruise Line’s policies on ncl.com/sail-safe.

Norwegian Cruise Line Holdings announced the launch of its SailSAFE health and safety program on April 5, 2021. SailSAFE is founded on the following three pillars and supported by a comprehensive set of additional measures designed to create a uniquely safe vacation environment:

1) Safety for guests and crew with vaccination requirements, universal COVID-19 testing and enhanced health screening protocols

2) Safety aboard with medical-grade air filtration, increased sanitation measures and enhanced medical resources

3) Safety ashore through the collaboration with land-based tour operator partners to extend health and safety measures to each destination.

As protocols evolve and additional information becomes available, updates will be published at ncl.com/safe. Please note that as of 1/18/22 some of these policies differ from Sixthman’s policies for February and March 2022 events.  

Guests who have symptoms of COVID-19 while onboard should immediately contact the onboard medical center for further instruction. Medical centers will be equipped to test for COVID-19 onboard and if a positive case is identified, contact tracing for that individual will begin immediately and occur at the same time as treatment. Dedicated isolation accommodations will be provided should the need arise.

Each ship has onboard medical capabilities with additional staffing and enhanced facilities. This includes an increase in intensive care unit capacity, new and upgraded equipment, onshore medical institution partnerships, telemedicine capabilities and additional robust consultation and treatment options. Onboard medical centers are also abundantly stocked with common prescription medications, remedies, and virus-testing equipment as available.

Vaccine Requirements

To provide the safest cruise experience possible, all guests and crew are currently required to be fully vaccinated against COVID-19 no later than two weeks prior to sailing, acknowledge vaccination status prior to sailing and present proof of vaccination at the pier at embarkation in order to board.

Guests who are not old enough to be vaccinated per the U.S. Food and Drug Administration (FDA)World Health Organization (WHO) and European Medicines Agency (EMA) are not permitted to sail. As science, technology and government regulations evolve, we will update our health and safety protocols as needed and appropriate.

For Norwegian Cruise Line’s comprehensive SailSAFE protocols and FAQs, please refer to ncl.com/sail-safe.

Any U.S. Food and Drug Administration (FDA), European Medicines Agency (EMA), and/or World Health Organization (WHO) authorized single brand vaccination protocol ≥ 2 weeks after receipt of the final dose.

  • i.e. J&J Janssen, Pfizer-BioNTech, Moderna, AstraZeneca/Oxford (Vaxzevria & CoviShield), Novavax and Covovax, etc.
  • A mixed vaccination combination of two doses of an FDA approved/authorized or WHO Emergency Use Listed (EUL) COVID-19 two-dose series with a minimum interval of 17 days.
  • Note: Individuals receiving a Janssen COVID-19 vaccine before or after another COVID-19 vaccine are considered fully vaccinated against COVID-19 ≥2 weeks after receipt of the single dose of the Janssen vaccine.
  • Current Unauthorized Vaccines: Sputnik V, Inactivated SARS-CoV-2 Vaccine (Vero-Cell)
  • Children between the ages of 5-11: Allowed provided they have received and completed the full vaccination protocol at least two weeks after receipt of the final dose of Pfizer-BioNTech only.

Vaccines received via clinical trials will not be accepted as they do not specify vaccine received.

To be fully vaccinated means to complete the full brand vaccination protocol of one brand of vaccine OR two doses of a mixed vaccination combination, and therefore a single shot of AstraZeneca, Pfizer-BioNTech, Moderna, Sinopharm or Sinovac after COVID-19 recovery is NOT considered being fully vaccinated.

Guest must acknowledge vaccination status prior to their sailing and bring proof of vaccination to the terminal for their cruise.
 

Acceptable forms of proof: 

  • (Preferred) Original vaccination record document issued by either the country's health authority that administered the vaccination or the guest's medical provider that completed the vaccine administration
  • Photo of vaccination record document 
  • Electronic vaccination records will be accepted for residents of countries where electronic documentation is the standard issued form. 

 

Confirmation email of vaccination appointment will not be accepted. Proof of vaccination will be submitted during online check-in at NCL.com and details emailed within 21 days of sailing. 

As of April 6, 2021, all guests making reservations will be asked to acknowledge, at the time of booking, that vaccines may be required and that refunds will not be offered.

All guests who booked on or before April 6, 2021 were given the option to cancel and emailed instructions to submit a cancellation request by a provided deadline.

All eligible guests were provided a window to make a cancellation request and will not be eligible for a Future Event Credit or a full refund once this window has closed. Please refer to the e-mail provided for specific dates.

The safety and security of our guests, crew and communities we visit is our number one priority. In order to provide the safest cruise experience possible, all guests and crew will need to be fully vaccinated for all sailings. Therefore, minors who have not yet been eligible to be vaccinated will not be permitted to sail on these voyages. Minors who meet the eligibility requirements set by FDA/WHO and/or EMA and who have been fully vaccinated are welcome to sail.

We are reviewing the newly released health updates provided by the U.S. FDA and CDC regarding the expansion of the age criteria to receive the vaccination and will provide additional details on any adjustments to our health and safety protocols as needed and appropriate. We look forward to welcoming our young guests back on board soon.

Yes, all guests and crew will be required to be fully vaccinated even if they have antibodies from prior infections, regardless of the guest’s citizenship and their local government’s regulations. For details about what is considered to be fully vaccinated, refer to "What vaccines will be accepted?" question.

Testing Protocols

All guests will be required to take a COVID-19 antigen test at the Port of Miami, which will be administered and paid for by the cruise line prior to boarding and receive a negative result in order to sail.

Registration for this antigen test will be available beginning 21 days prior to sailing as part of the online check-in process. Guests will receive an email on or before that date with detailed instructions to proceed. 

We strongly encourage you to test before your travel begins. However, no additional testing is required in addition to the antigen test, administered and paid for by the cruise line, prior to sailing.

Anyone who tests positive in the terminal who can provide proof of a negative test taken within 96 hours prior to sailing via a proctored PCR or antigen test is eligible for additional coverage, provided by the cruise line, for costs related to mandatory quarantine.

Should you need to locate a testing provider prior to beginning travel or while traveling prior to your cruise, please visit TestForTravel.com, an easy-to-use online tool for locating COVID-19 testing providers around the world.

On U.S. based vessels, Norwegian Cruise Line does not require a disembarkation test. However, this does not supersede home country requirements. For Europe based vessels, an antigen disembarkation test is required and will be administered onboard and cost will be covered by Norwegian Cruise Line. There will be no PCR tests available to guests onboard unless required to confirm a positive antigen test or for symptomatic guests.

Guests who test positive for COVID-19 within two weeks of sailing will not be permitted to sail.

If you test positive in the terminal: A positive result from the antigen test will be followed by a PCR test to confirm. Anyone who tests positive in the terminal who can provide proof of a negative test taken within 96 hours prior to sailing via a proctored PCR or antigen test is eligible for additional coverage, provided by the cruise line, for costs related to mandatory quarantine.

Standard travel protection ensures full reimbursement (at the approval of Travel Insured International) should you be unable to sail due to a positive test or medically required quarantine due to exposure. Sixthman will offer a future Sixthman event credit for any amount not covered by your travel insurance.

If you do not have Travel Insurance, we highly recommend you purchase it now. Details of coverage can be found on sixthman.net/protection or contact us to add standard travel protection to your reservation. 

Antigen Tests: COVID-19 antigen tests prior to disembarkation will be administered on board and paid for by the Cruise Line for those guests who require a test to return home. Guests should make this request on the ship. 

PCR Tests: Effective for all disembarkations beginning January 8, 2022, PCR tests will only be available onboard to confirm a positive antigen test, or to test a symptomatic patient. Those guests requiring a PCR test to return home will be responsible for expense and must obtain the test shoreside after the disembarkation either at a company designated facility, at the airport prior to flying out, or at a nearby clinic of their choice. 

At all US disembarkation ports, Norwegian Cruise Line has engaged a vendor to administer PCR testing at the terminal for those guests requiring a PCR test to return home for the estimated cost of $125 per person. If guests choose this service, the guests will proceed to a designated area in the terminal for their PCR test at the guests' expense which varies by port, then proceed with their travel plans as they await their test results which will be sent electronically approximately 90 minutes after the test.

Yes, guests will be required to take a COVID-19 antigen test and show a negative result before continuing on the second leg of a back-to-back sailing. The antigen test will be conducted onboard during the end of the first cruise and will be paid for by the cruise line. Detailed instructions will be provided to those guests on board.

Flexibility For You

Travel Protection Options

Standard travel protection may be purchased at any time between booking your reservation and sailing on your event, and is highly recommended by Sixthman. The 50% Cancel For Any Reason insurance must be purchased within 21 days of making a reservation, or within 21 days of a guest named in an existing reservation.

Yes! All guests are offered Travel Protection at the time of purchase. For more information on the policy offered – including the option of Cancel For Any Reason protection – please refer to sixthman.net/protection.

Yes. COVID-19 is treated the same as any other sickness for purposes of all coverages that are triggered by a sickness or that can reimburse losses resulting from a sickness – including death caused by sickness.

Please refer to the comprehensive FAQ our Travel Protection provider has put together on this topic for more information. 

 

Your original Travel Protection Premium will be automatically transferred to your new reservation with no action required by you. Should you upgrade your room you will also have the option to upgrade your policy to protect the new full amount. 

 

The total paid for your Travel Protection premium will be refunded to your original method of payment or issued via check. You will not be eligible for a future credit or refund of your premium if you have already had a claim paid out or have an active claim open with Travel Insured. You will have the option to purchase Travel Protection at the time of making your new reservation through Sixthman or Norwegian Cruise Line.

Yes, once your new reservation is created, you will be notified and invited to contact Sixthman directly to make any modifications. Travel Protection can be added at any time but we encourage you to consider purchasing within 21 days of receiving your confirmation in order to be eligible for certain time-sensitive benefits within the plan.

Postponement Options, Transfers and Credits

 A future Sixthman event credit can be used to book any of our festivals on land or at sea. The credit must be used to book a reservation prior to its expiration date. For our spring 2022 events, a future Sixthman event credit will expire June 30, 2024, meaning you must use this credit to book your reservation prior to that date. 

When all event details (pricing, lineup, dates, etc.) are announced, booked guests will be given a window of dates and deadline to request a transfer, future Sixthman event credit, or refund. 

 

All refunds requested during the window of dates provided will be processed within 30 days after the window closes. Any Lead Guest who does not submit their reservation request by the provided deadline will be transferred to the rescheduled event as the default and no longer able to request a transfer, future Sixthman event credit, or refund. 

 

I paid in full
If you already paid in full, you’re done!

I’m signed up for automatic recurring billing
You will need to contact Sixthman once the reservation is transferred to the newly scheduled event and we’ll set you up with a new recurring billing plan that allows you to finance your remaining balance over the extended period leading up to the new dates. This will result in much lower monthly payments.

I’m on the manual payment plan
All of your deposits will roll over to your new reservation and you’ll transition onto the payment plan for the rescheduled event. That means you’re already ahead of the curve on your payments! Additionally, you may contact our Guest Services team to switch to automatic recurring billing for lower monthly payments.

The Lead Guest may choose to transfer the entirety of the reservation and guests may work out payment reimbursement amongst each other for those that do not travel. Alternatively, the Lead Guest of the reservation may choose a full refund, and guests that wish to travel may re-book at a later time as a brand new booking (pending availability). The Lead Guest must select one option for the entirety of the reservation.

The Lead Guest may choose to transfer the entirety of the reservation and guests may work out payment reimbursement amongst each other for those that do not travel. Alternatively, the Lead Guest of the reservation may choose a full refund, and guests that wish to travel may re-book at a later time as a brand new booking (pending availability). The Lead Guest must select one option for the entirety of the reservation.

As per the event ticketing contract, if you cancelled your reservation prior to the event postponement or cancellation, you are eligible for the options available at the time of your cancellation. Only guests with an active reservation at the time of postponement are eligible for refunds.

Cancellation Options

All deposits and payments are 100% non-refundable. If you wish to protect your investment, we strongly recommend the purchase of travel protection. For your convenience, we've teamed up with Travel Insured to offer two levels of protection: a standard travel protection policy and a 50% Cancel for Any Reason add-on policy directly through Sixthman. 

Travel Insured’s standard policy will reimburse cancellations at 100% of monies paid for covered cancellation reasons.*

Travel Insured’s Cancel For Any Reason add-on policy will reimburse up to 50% of monies paid when cancelling for any reason not covered by the standard policy when cancelled at least 48 hours prior to sailing.*

Although guests agree to these terms & conditions when booking a reservation, we fully understand this current environment calls for continued flexibility and that is something Sixthman is committed to deliver. We will continue to assess the changing environment as we approach each event, and communicate any policy changes to booked guests within 30 days prior to sailing.

 

*Review our Travel Insured travel protection policy details. If you have travel protection and need to cancel for a covered condition, you may make a claim with Travel Insured (or your own policy provider should you choose to purchase travel protection through another supplier) to recover any lost payments.

You’ll receive an email with these options if your event is cancelled:

  • Transfer monies paid to a future Sixthman event credit (valid date will be shared upon event cancellation and will be a minimum of 3 years)
  • Receive a full refund of all monies paid to Sixthman. You’ll be provided a brief window of time to make your selection and refunds will be processed within approximately 30 days.

No. The above policies do not apply to the TCM Classic Cruise for which Sixthman provides reservations services only but is not the owner/promoter of the event.